Last updated: [15-07-2026]
1. Introduction
These Terms & Conditions (“Terms”) govern your access to and use of the website mbakaro.in, the learning platform courses.mbakaro.in, our mobile application, and all courses, test series, live classes, study material, mentorship and related services (collectively, the “Services”) offered by MBA KARO Team, operating under the brand name MBA Karo (“MBA Karo”, “we”, “us”, “our”).
By accessing our website, creating an account, or enrolling in any course, you (“User”, “Student”, “you”) confirm that you have read, understood and agreed to be bound by these Terms and our Privacy Policy and Refund Policy. If you do not agree, please do not use the Services.
2. Definitions
- “Course” means any paid or free programme offered by MBA Karo, including recorded lectures, live classes, test series, mock exams, e-books, PDFs, doubt-solving sessions and GDPI/WAT mentorship.
- “Content” means all videos, notes, question banks, solutions, recordings, designs, logos and material made available through the Services.
- “Access Period” means the validity duration of a Course as stated on its enrolment page.
- “Platform” means our website, learning portal and mobile application.
3. Eligibility
You must be at least 18 years of age to enrol independently. If you are under 18, you may use the Services only with the involvement, consent and supervision of a parent or legal guardian, who accepts these Terms on your behalf and is responsible for all payments and conduct on the account.
You confirm that all information you provide during registration is true, accurate and complete, and that you will keep it updated.
4. Account Registration and Security
4.1 You must create an account to access paid Courses. One account is for one individual learner only.
4.2 You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
4.3 Sharing, selling, transferring or reselling your account or login credentials is strictly prohibited. Our systems monitor for concurrent logins, unusual device activity and IP anomalies. Accounts flagged for credential sharing may be suspended or terminated without refund.
4.4 Notify us immediately at support@mbakaro.in of any unauthorised use of your account.
5. Enrolment, Fees and Payment
5.1 Course fees are displayed on the respective Course page in Indian Rupees (INR) and are inclusive/exclusive of applicable GST as indicated at checkout.
5.2 Payments are processed through third-party payment gateways such as [Razorpay / Cashfree / PayU]. We do not store your card, UPI or net-banking credentials.
5.3 Enrolment is confirmed only after successful receipt of full payment (or the first instalment, where an approved instalment plan applies).
5.4 MBA Karo reserves the right to revise Course fees, offers, scholarships and discounts at any time. Fee revisions will not affect learners already enrolled at the earlier price.
5.5 Any bank charges, gateway charges, currency conversion fees or transaction failures at your bank’s end are not our responsibility.
6. Course Access and Validity
6.1 Access to a Course is granted for the Access Period specified on the Course page (for example, “valid till CAT [Year]” or “12 months from date of enrolment”). Access ends automatically on expiry.
6.2 Live class schedules, faculty allocation, batch timings and the sequence of topics may be modified for operational reasons. We will make reasonable efforts to inform enrolled learners in advance.
6.3 Recorded sessions, where offered, are typically uploaded within [24–48 hours] of the live class. Occasional delays due to technical issues do not constitute a deficiency in service.
6.4 Downloadable material, where offered, is for your personal study only and is often watermarked with your identifying details.
6.5 We may perform scheduled or emergency maintenance on the Platform. Temporary downtime does not entitle you to a refund or extension unless it is prolonged and attributable solely to us.
7. Intellectual Property and Licence to Use
7.1 All Content, including the “MBA Karo” name, logo, course structure, question banks, solutions and teaching methodology, is the exclusive intellectual property of MBA KARO or its licensors and is protected under the Copyright Act, 1957 and the Trade Marks Act, 1999.
7.2 On enrolment, you receive a limited, personal, non-exclusive, non-transferable, revocable licence to access the Content for your own exam preparation during the Access Period. No ownership is transferred.
7.3 You must not:
- record, screen-capture, screenshot, download (except where expressly permitted), or re-upload any Content;
- share, distribute, sell, sublicense or circulate Content through Telegram, WhatsApp, Google Drive, YouTube, torrent sites or any other channel;
- use Content to teach, coach or create derivative material, whether free or paid;
- attempt to bypass DRM, watermarking, geo-restrictions or any technical protection measure;
- use bots, scrapers or automated tools on the Platform.
7.4 Any violation of Clause 7.3 will result in immediate termination of access without refund, and we reserve the right to initiate civil and criminal proceedings, including under Sections 63 and 65 of the Copyright Act, 1957 and the Information Technology Act, 2000, and to claim damages.
8. Code of Conduct
While using live classes, doubt forums, community groups and mentorship sessions, you agree not to:
- use abusive, obscene, defamatory, casteist, communal or harassing language;
- disrupt classes, spam the chat, or impersonate faculty or staff;
- share personal contact details of faculty or other learners without consent;
- promote competing products, services or coaching institutes;
- post content that is unlawful, misleading or infringes third-party rights.
We may remove content, mute, suspend or permanently terminate accounts that breach this clause, without refund.
9. Nature of Services and No Guarantee of Results
9.1 MBA Karo provides educational and preparatory services only. We are not affiliated with, endorsed by, or connected to the IIMs, XLRI, NMIMS, SIU, or any conducting body of CAT, XAT, NMAT, SNAP, CMAT, MAT or any other examination. All exam names and trademarks belong to their respective owners and are used for descriptive purposes only.
9.2 We do not guarantee any specific percentile, score, shortlist, interview call, admission, scholarship or placement. Outcomes depend on your effort, consistency, aptitude and factors outside our control.
9.3 Testimonials, results and success stories displayed on our platforms reflect individual learner outcomes and are not a promise of similar results.
9.4 Any guidance on B-school selection, form filling, profile building or interviews is advisory in nature. Final decisions and their consequences rest with you.
10. Communications and Consent
By enrolling, you consent to receive transactional and service-related communications from MBA Karo via email, SMS, WhatsApp, in-app notifications and calls, including class reminders, test schedules, fee notices and updates. This consent overrides any DND/NCPR registration for service communications. You may opt out of promotional messages at any time by writing to [support@mbakaro.in] or using the unsubscribe option.
11. Third-Party Services and Links
The Platform may integrate or link to third-party services (payment gateways, video hosting, live-class providers, analytics). We are not responsible for the content, availability, policies or practices of such third parties. Your use of those services is governed by their respective terms.
12. Termination and Suspension
12.1 We may suspend or terminate your account, with or without notice, if you breach these Terms, engage in piracy or content sharing, misuse the Platform, provide false information, or initiate a fraudulent chargeback.
12.2 On termination for breach, you forfeit all remaining access and are not entitled to any refund.
12.3 You may stop using the Services at any time; deletion of your account does not automatically entitle you to a refund. Refund eligibility is governed solely by our Refund Policy.
13. Disclaimer of Warranties
The Services are provided on an “as is” and “as available” basis. While we take reasonable care to ensure accuracy of Content, we do not warrant that the Content is free from errors, that the Platform will be uninterrupted or virus-free, or that it will meet your specific expectations. Any errors identified in solutions or study material will be corrected in a reasonable timeframe once reported.
14. Limitation of Liability
To the maximum extent permitted by law, MBA Karo, its directors, employees, faculty and partners shall not be liable for any indirect, incidental, special, consequential or punitive damages, including loss of opportunity, loss of admission, exam performance, or loss of data. In all cases, our aggregate liability shall not exceed the total fee actually paid by you for the specific Course giving rise to the claim.
15. Indemnity
You agree to indemnify and hold harmless MBA Karo and its personnel against any claims, losses, damages, liabilities and legal costs arising from your breach of these Terms, your violation of any law, or your infringement of any third-party rights.
16. Privacy and Data Protection
Your personal data is collected and processed in accordance with our Privacy Policy, in line with the Information Technology Act, 2000 (and rules thereunder) and the Digital Personal Data Protection Act, 2023. By using the Services, you consent to such processing.
17. Force Majeure
We shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, epidemics, government orders, internet or power failures, cyber-attacks, strikes or war. Where possible, classes affected will be rescheduled.
18. Amendments to These Terms
We may revise these Terms at any time. The revised version will be posted on this page with an updated “Last updated” date. Material changes will be notified by email or in-app notice. Your continued use of the Services after such changes constitutes acceptance.
19. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Subject to Clause 20, the courts at our city shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms.
20. Grievance Redressal
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the details of our Grievance Officer are
